Consolidated And Migrated All IT Operations Under A Single Premise For A Client Who Is A Leading Engineering Services Company And Specializes In Aero Engine And Aero Structure.

  • Business Challenges
  • Skillmine Solutions
  • Result

Business Challenges

  • Client had multiple operations Offices handled at different locations making the operations cost very high.
  • The old hardware systems lagged the storage capacity.
  • Demand for a tool to prepare Monthly Reports which include Design, Matric, Report & Work Instructions.
  • An IT Team Activity Tracker for tracking adhoc, daily, weekly, monthly, quarterly, half yearly and yearly Team activities (Voice & Monitoring Teams).
  • A need for housekeeping of all Storage devices.
  • Backup Restoration test to be executed and implementation of Tape Backup Verification from Stakeholders required
  • OP Manager and Application Manager Configuration and Fine-tuning required.
  • Unavailability of Remote system management, Incident and Change Management
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Skillmine Solutions

  • Consolidated and migrated all IT Operations under a single premise.
  • Upgraded hardware with better capacity planning with the apt suggestion of servers, Storage, switches and firewalls.
  • Made and implemented the report tool as required.
  • Finalizing of products and solutions to perform remote system management.
  • Built new single premise data center and migrated their data center, Implementing Incident & Change Mgmt. Processes.
  • Monitored Op Manager with the inclusion of Voice devices and Degaussing of old tapes.
  • Implemented Schneider NOC Monitoring & alerting (24×7) along with Mobile App feature.
  • Implemented HVAC and PUE configuration.
  • Reconciled SCCM Clients, AD, AV, SEPM and actual Inventory.
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Result

  • 60% Operation cost minimized.
  • Cooling cost went down.
  • Existing features are better utilized and discouraged the procurement of extra tools. Improved availability and efficiency.
  • Administrative & Coordinative assistance to technical towers for Patching, Critical Change migration, Vendor Coordination etc.
  • Improved quality & reliability of Service Desk.
  • Improved overall operational efficiency and SLA achievement
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