Dedicated Managed Security & Infrastructure Service ODC- Global Credit Card Services Company: The Client Is A Leading Global Premium Credit Card Services Company In Kingdom Of Saudi Arabia And Headquartered In USA With Revenue Of 30 Billion US$. The Organization Has Been Rated As 22nd Best Brand In The World And Employee’s 50000 People Around The Globe.

  • Business Challenges
  • Skillmine Solutions
  • Result

Business Challenges

  • Outdated design, process and procedures within the bank leading to inefficient operations.
  • Lack of Skillset & Specialization to manage Internal Vulnerability Management & Threat Management Solutions.
  • Had difficulty managing operational lifecycle of existing security environment.
  • Obsolete and non supportable End user Computing Equipment and Operating systems.
  • No Visibility/Centralized View of Infrastructure.
  • No Problem Management & Knowledge Mgmt.
  • Service reporting and metrics are adhoc and inconsistent.
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Skillmine Solutions

  • Information Security Consulting, dedicated ODC Setup At Skillmine Bangalore Facility for Managed Security & Infrastructure Services.
  • Design & Deployment of Security & infrastructure monitoring and response Solution.
  • Recurring Vulnerability, Threat Assessment & Remediation from remote ODC.
  • Management, Support & Enhancement of Data Protection Solutions Remotely.
  • A 24X7 Command Centre Setup with Relevant Monitoring Tools.
  • Formulation of Event Management, Incident Mgmt & Major Incident Mgmt process.
  • Monitoring tool is integrated with ticketing tool.
  • Level1-2-3 Support for Microsoft Technologies, Platforms , Compute , Storage & Networks.
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Result

  • Adherence to the required security posture standard like ISO27001 & PCI DSS.
  • Better visibility into their devices to ensure overall security posture and compliance through implementation of Data Protection Solutions.
  • Lowered its TCO for security infrastructure operation, maintenance and incident response .
  • Skillmine enabled the client to focus its resources on more strategic and tactical business requirements.
  • Processes and systems ensure proactive and effective management of security infrastructure.
  • Existing features are better utilised and discouraged the procurement of extra tools. Improved availability, and efficiency.
  • Higher quality and reliability of IT infrastructure services and Proactive Monitoring of Critical IT systems.
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