Privacy Policy
Effective Date:
Skillmine Technology Consulting Pvt Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data you share with us when you visit our website, contact us, request a demo, submit an inquiry, register for an event, or otherwise interact with us.
This Privacy Policy explains what information we collect, how we use it, when we share it, how long we keep it, and what rights you may have.
Scope
This Privacy Policy applies to personal data collected through our website and related online forms, landing pages, chat features, emails, event registrations, downloads, and other digital interactions operated by Skillmine.
It does not apply to third-party websites, services, or platforms that may be linked from our website. Their privacy practices are governed by their own policies.
Information We Collect
We may collect the following categories of personal data:
Information you provide directly
- Name
- Business email address
- Phone number
- Company name
- Job title
- Country, city, or other business location details
- Enquiry details, demo requests, support requests, feedback, and messages
- Event registration details
- Any other information you choose to provide through forms, emails, or chats
Information collected automatically
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, clicks, and navigation patterns
- Referring URLs
- Approximate location derived from IP address
- Cookie and similar tracking data
Information collected from third parties
- Business contact details from authorized lead sources, event partners, or service providers
- Analytics and advertising data from third-party tools
- Social media profile information, where you interact with us through those channels
How We Use Your Information
We may use personal data for the following purposes:
- Responding to enquiries and contact requests
- Scheduling and conducting demos, meetings, or product discussions
- Sending requested information, proposals, brochures, or follow-up communication
- Providing access to downloads, webinars, events, or gated content
- Improving our website, content, services, and user experience
- Analysing website traffic and usage trends
- Maintaining security, preventing fraud, and protecting our systems
- Complying with legal, regulatory, contractual, and internal policy obligations
- Managing customer, partner, vendor, and recruitment interactions
- Sending marketing or product updates where permitted by law and where you have not opted out
Legal Basis and Consent
Where applicable, we process personal data on the basis of your consent, our legitimate business needs, contractual necessity, or other lawful grounds permitted under applicable law.
Where consent is required, we will present a clear and plain notice describing the personal data we collect and the purpose of processing. You may withdraw your consent at any time, and we will make withdrawal as easy as giving consent. The withdrawal will not affect processing already carried out before withdrawal, and we may continue processing where required or permitted by law.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Measure website performance
- Understand how visitors use the site
- Improve content and marketing effectiveness
You can control cookies through your browser settings and, where available, through cookie preference tools on our website. Blocking cookies may affect some site features.
Sharing and Disclosure of Information
We do not sell personal data. We may share personal data only on a need-to-know basis with:
- Our employees, affiliates, and authorized personnel
- Service providers and vendors acting on our behalf, such as hosting, analytics, email delivery, CRM, security, and support tools
- Business partners involved in joint events, campaigns, or demonstrations
- Professional advisers such as auditors, legal counsel, and consultants
- Regulators, law enforcement, courts, or other authorities where required by law
- Any other party with your consent or at your direction
All third parties receiving personal data are expected to protect it and use it only for the purpose for which it was shared.
Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Retention periods depend on:
- The nature of the information
- The purpose for which it was collected
- Legal, tax, accounting, or contractual requirements
- Security, dispute resolution, or audit obligations
When data is no longer needed, we delete, anonymize, or securely archive it in line with our retention practices.
Security
We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
No system is completely secure. We cannot guarantee absolute security, but we work to reduce risks through access controls, encryption where appropriate, monitoring, and internal security practices.
Your Rights
Subject to applicable law, you may have the right to:
- Access information about your personal data
- Request correction, completion, or updating of inaccurate data
- Request erasure of your personal data, where applicable
- Withdraw consent
- Raise a grievance or complaint
- Nominate another person to exercise rights in the event of your incapacity or death, where applicable under law
These rights are reflected in the DPDP framework, including access, correction/erasure, grievance redressal, and nomination rights.
Grievance Redressal
If you have any concerns about how we handle your personal data, please contact us using the details below. We will review and respond within a reasonable period.
Grievance / Privacy Contact:
Email: [email protected]
Address: Level 2, Imperium Building, Vijaynagar, Marol , Andheri East, Mumbai – 400059
If required by applicable law, we will also provide the details of the designated contact person or Data Protection Officer on our website and in our communications. The DPDP Act contemplates a readily available grievance redressal mechanism and contact details for rights-related communication.
Data Subject Access Request
To exercise your rights regarding your personal data, including the right to access, rectify, or erase your information, please submit a request by emailing us at [[email protected]]. We will process such requests in compliance with applicable privacy and data protection regulations.
Children’s Data
Our website is intended for business and professional use. We do not knowingly collect personal data from children without appropriate consent or lawful authorization.
If we become aware that we have collected such data without proper authorization, we will take steps to delete it or handle it in accordance with applicable law.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. You should review their privacy policies before sharing any personal data with them.
Marketing Communications
Where permitted, we may send you updates about our products, services, events, or resources. You may opt out of marketing emails by contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business needs. The revised version will be posted on this page with an updated effective date.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, contact:
Skillmine
Level 2, Imperium Building, Vijaynagar, Marol , Andheri East, Mumbai – 400059
[email protected]
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