The customer is one of India’s largest banking and financial services company headquartered in Mumbai. With an increasing volume and sophistication of cyber threats, the bank sought a robust solution to fortify its cybersecurity measures.
The company approached Skillmine for a holistic and proactive approach to cybersecurity. This case study exhibits how Skillmine helped the company migrate to Cortex XDR platform.
Business Challenges and Requirements
- Inability to detect and respond to advanced cyber threats effectively.
- Difficulty in handling huge number of incidents and alerts within SLA.
- Lack of the right platform that could integrate with the existing security tools.
- Concerns about securing a humongous range of endpoints, including laptops, mobile devices, and servers.
- Demand for automation to optimize security operations, prioritizing swift detection and response to threats.
- Need for a cybersecurity solution that could scale with their growing infrastructure and threat landscape.
- Endpoint and server connectivity issues rendered the machines non-compliant and paved way for cyberattacks.
Solutions Offered
After a thorough evaluation of various cybersecurity solutions, the client chose to migrate to Palo Alto Networks’ Cortex XDR platform. Here’s how we implemented the solution for them:
- Assessment and Planning:
- Skillmine began by conducting a comprehensive security assessment to identify vulnerabilities and requisite areas of improvement.
- Collaborated with Palo Alto Networks’ security experts to develop a migration plan tailored to their specific needs.
- Training and Skill Development:
- Skillmine has a team with exclusive experience in the implemented solution. We trained the bank’s SOC team on Cortex XDR for the deep investigation of security incidents.
- The IT and security teams were provided with specialized training to manage and monitor the platform efficiently.
- Deployment and Integration:
- Deployment of the solution was executed in phases to minimize disruptions to daily operations.
- Integration with existing security tools, such as the SIEM system and firewall, was carefully orchestrated to ensure seamless communication and data sharing.
- Configuration and Customization:
- The solution was configured to match the bank’s unique security requirements.
- Custom detection rules were created to automate threat detection and response processes.
- Testing and Validation:
- Before fully deploying, the solution underwent rigorous testing to ensure its effectiveness in identifying and mitigating threats.
Benefits to the Customer
- Advanced Threat Detection: The organization now had real-time visibility into their network and endpoints, enabling them to detect and respond to advanced threats more effectively.
- Endpoint Security: Cortex XDR provided robust endpoint security, protecting laptops, and servers, even for remote employees.
- Integration and Automation: The platform’s integration capabilities allowed for streamlined security operations, with many routine tasks automated, reducing response times.
- Scalability: As the client expanded its operations, the solution seamlessly scaled with their growing infrastructure and evolving threat landscape.
- Enhanced Security Posture: The organization’s overall security posture improved, leading to reduced security incidents and potential data breaches.
Business Impact
- Threat Mitigation: After migrating to Cortex XDR, the client experienced a significant reduction in the number of cyber threats. They were better equipped to identify and respond to advanced threats such as malware, ransomware, and advanced persistent threats (APTs).
- Reduced Incidents: The organization saw a substantial decrease in the number of security incidents and data breaches. This led to enhanced customer trust and a stronger reputation in the financial services industry.
- Improved Response Times: The implemented solution’s automation and integration capabilities resulted in faster response times to security incidents. This meant that potential threats were neutralized more quickly, reducing the potential damage.
- Enhanced Compliance: The client was better able to meet regulatory and compliance requirements, ensuring they remained in good standing with the financial industry regulations.
- Cost Savings: The automation of security operations and the reduction in incidents led to cost savings for the organization, both in terms of financial losses and operational expenses.
Data Points
- Assessment and Planning: The initial assessment and planning phase took approximately three months to ensure a comprehensive understanding of the client’s security needs and the development of a customized migration plan.
- Deployment and Integration: The deployment and integration were executed in phases over a period of six months. This phased approach minimized disruptions to daily operations.
- Training and Skill Development: Training was ongoing and took place over two months, with employees receiving training relevant to their roles. The IT and security teams underwent more extensive training, which continued even after the initial deployment.
- Configuration and Customization: The configuration and customization took about two months to align the platform with client’s specific security requirements.
- Testing and Validation: Rigorous testing and validation processes took another three months, ensuring that the platform was effectively identifying and mitigating threats.
